Terms of Service

OVERVIEW
This website is operated by RiwaazAura. Throughout the site, the terms “we,” “us,” and “our” refer to RiwaazAura. By accessing our website and purchasing from us, you agree to comply with these Terms of Service (“Terms”). If you do not agree, please refrain from using our services.

1. Online Store Terms
By using our website, you confirm that you are of legal age or have the consent of a legal guardian. You agree not to use our products for any illegal or unauthorized purpose. Any violation of these terms may result in immediate termination of service.

2. General Conditions
We reserve the right to refuse service to anyone at any time. While we take reasonable steps to protect your information, you understand that certain transmissions over the internet may not always be secure. You agree not to copy, duplicate, resell, or exploit any part of our services without express permission.

3. Accuracy & Modifications
While we strive to provide accurate and up-to-date information, we do not guarantee the completeness or accuracy of any content on our site. Prices, product descriptions, and availability are subject to change without prior notice.

4. Products & Services
Some products may have limited stock and are available for purchase based on our policies. We reserve the right to discontinue any product at our discretion. Colors and images displayed on the website may differ slightly due to screen variations.

5. Billing & Account Information
We reserve the right to refuse or cancel any order placed with us. It is your responsibility to provide accurate billing and shipping details. Any inaccuracies in information may cause delays or order cancellations.

6. Shipping & Delivery
We offer free national shipping via trusted courier partners. International orders are subject to shipping fees and applicable customs duties. Orders are processed within 1-2 business days, with an estimated delivery of 3-4 business days post-shipping.

7. Returns & Exchanges
Returns and exchanges are only accepted for defective or damaged products. Customers must provide an unboxing video as proof of damage before approval for a return or replacement.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for any transactions, content, or policies associated with these external sites.

9. User Submissions
By submitting comments, feedback, or suggestions, you grant us permission to use them without restriction. We reserve the right to remove content that violates our policies or is deemed inappropriate.

10. Personal Information
Your submission of personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.

11. Prohibited Uses
You may not use our site for fraudulent, abusive, or illegal activities, including but not limited to spamming, hacking, or violating intellectual property rights.

12. Limitation of Liability
We do not guarantee uninterrupted or error-free service. RiwaazAura shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our services.

13. Indemnification
You agree to indemnify and hold RiwaazAura and its affiliates harmless from any claims or demands arising due to your violation of these Terms or applicable laws.

14. Termination
We may suspend or terminate your access if you violate these Terms. All obligations and liabilities incurred before termination shall survive.

15. Governing Law
These Terms are governed by the laws of India. Any disputes shall be resolved through legal proceedings within the jurisdiction of Indian courts.

16. Changes to Terms
We reserve the right to modify these Terms at any time. Your continued use of our website signifies acceptance of the updated Terms.

For any queries, contact us at Wecare@riwaazaura.com